$2,500

Operations Audit

See what you can't see from inside.

You know something's off. Cash flow is unpredictable. New hires take forever. You're working more hours than anyone on payroll. But you can't pinpoint the problem while you're busy running everything. The Operations Audit gives you an outside perspective—from someone who's actually built these systems, not just advised on them.

What happens

Week 1: Assessment

Days 1-2: On-site observation

  • • Shadow employees through actual work
  • • Watch current training process (or lack thereof)
  • • Observe management interactions and decision flow

Days 3-4: Stakeholder interviews

  • • Owner: Goals, frustrations, vision
  • • Lead techs/supervisors: Daily friction points
  • • Office staff: Administrative bottlenecks

Day 5: Process mapping

  • • Document current workflows
  • • Map information flow and decision points
  • • Identify tribal knowledge dependencies

Week 2: Analysis & Delivery

  • Gap analysis against operational best practices
  • Identify top 3-5 bottlenecks
  • Calculate cost of current inefficiencies
  • Build 30-60-90 day prioritized roadmap
  • 90-minute presentation of findings
  • Written report with recommendations

What you get

  • Process Flow Diagrams
  • Waste Analysis Report
  • Prioritized Action Plan
  • Quick Win Checklist
  • 30-minute follow-up call

Expected results

  • Crystal clear picture of operational gaps
  • 3-5 quick wins you can implement immediately
  • Roadmap prioritizing highest-impact changes
  • Confidence in what to tackle first

The Guarantee

Walk away with at least 5 actionable insights or get a full refund.

Is this right for you?

Yes if:

  • • You're doing $500K-$2M in revenue
  • • You have 5-20 employees
  • • You know something needs to change but want clarity first
  • • You can approve a $2,500 investment without a committee

Maybe not if:

  • • You already know exactly what's broken and need implementation
  • • You need ongoing support, not a one-time assessment
  • • You're looking for a long-term partnership

If you need more than clarity, Lean Implementation might be the better starting point.

Ready for clarity?

One conversation. No pitch, no pressure. If we can help, we'll tell you how. If we can't, we'll tell you that too.

Schedule your Operations Audit

Or email directly: dominic@cssolutions.services